SIMPLE Communication Privacy Policy

Last updated: March 27, 2025

This Privacy Policy describes how SIMPLE Communication OƜ, J. Hurda tn 34a-10, Tartu linn, Tartu maakond 51005, EstoniaĀ ("we," "us," or "our") collects, uses, stores, and shares your personal data when you use our website and application (the "Service"). By using the Service, you agree to this Privacy Policy.

1. What Data We Collect

We collect both personal data and usage data:

Personal Data You Provide:

  • Name, email address, phone number, and address
  • Billing details (processed securely via Stripe)
  • Account login and profile data
  • Any messages or inquiries sent to us
  • Information shared when registering or subscribing

Data Collected Automatically:

  • IP address, device type, operating system, browser, and pages visited
  • Cookies and analytics (Google Analytics, Meta Pixel, Kajabi tracking tools)
  • Usage behavior and interactions on the platform

Third-Party Platforms:

  • If you sign in via Google, Facebook, or other platforms, we may access profile information like your name, email, profile image, etc., based on your privacy settings.

2. How We Use Your Data

We use your personal data to:

  • Provide and manage your access to the Service
  • Deliver personalized content based on DISC personality profiles and categories
  • Process subscriptions and payments via Stripe
  • Send emails and platform updates (unless opted out)
  • Monitor usage and improve platform performance
  • Analyze behavioral patterns to enhance service delivery
  • Respond to inquiries and provide support

3. Cookies and Tracking

We use cookies, pixels, and similar tracking technologies for:

  • Authentication and account management
  • Analytics and service improvement
  • Personalized marketing and retargeting

You can control cookie preferences in your browser or through our cookie banner.

4. Who Has Access to Your Data

Internally, only authorized team members (support, technical, marketing) access your data on a need-to-know basis. Externally, we may share data with trusted service providers who support payment, analytics, marketing, or technical delivery. All such partners are bound by data processing agreements.

5. Where and How Your Data Is Stored

Data is stored securely on Kajabiā€™s infrastructure and through other GDPR-compliant tools. All communication is encrypted via SSL. We follow best practices to prevent unauthorized access and ensure data security.

6. Your Rights (GDPR & CCPA)

You have the right to:

  • Access and receive a copy of your personal data
  • Correct or delete your information
  • Object to or restrict data processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us at: [Insert Email Address]

7. Data Retention

We retain your personal data only as long as necessary:

  • To deliver services
  • To comply with legal and financial obligations
  • For internal analysis and platform improvement

After that, data is securely deleted or anonymized.

8. Childrenā€™s Privacy

Our Service is not directed to children under 13. We do not knowingly collect data from minors. If we discover such data has been collected, we will delete it immediately.

9. External Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies individually.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or platform notice.

11. Contact Us

For questions or concerns, contact:Ā [email protected]